# oxio vs. Altima Telecom

Altima is a smaller Quebec independent, and support can be a mixed bag when things go sideways — fewer resources than a bigger reseller. oxio backs its independent pricing with a support team that actually replies fast.

## FAQ

### Is oxio available where I currently have Altima Telecom?
Most likely — oxio rides the same leased cable network as the major providers in your area, so coverage usually isn't the limiting factor. Check by postal code to see the plans available at your exact address.

### Does switching from Altima Telecom to oxio cost anything?
No signup fee, no shipping charge, no equipment fee. The price you're quoted at checkout is the price on your first bill — nothing extra shows up once you're already a customer.

### How long does switching from Altima Telecom take?
Usually just a few days from signup to being online. Keep your Altima Telecom service active until oxio is confirmed working, then cancel — that avoids any gap in your internet.

### What happens to my Altima Telecom equipment when I switch?
Return it through Altima Telecom's own process once you've cancelled — oxio ships you its own equipment regardless, so there's no overlap or workaround needed.

## Ready to leave Altima Telecom behind?
Get your first month free when you sign up with oxio using this referral code.

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Referral code: **TRYOXIO** — [Get your free month](https://order.oxio.ca/?referral=TRYOXIO)