Account stuff, no hold music

Your account. No call centre.

Bills, referral credits, support tickets — all in one place, built for humans instead of hold music.

Published August 30, 2026

account.oxio.ca

Next bill$0 due

Referral credits2 months

Open tickets0

BILLING

Bills and payments

Full billing history, PDF downloads, updated payment info, upcoming due dates. All in one screen.

ACCOUNT

Your information

Update contact details, password, and preferences whenever something changes.

SUPPORT

Support, online

Open a ticket, track it, see your history. No phone tree, ever.

REFERRALS

Refer and earn

Your personal code lives here. Every friend who signs up earns you both a free month.

oxio Client Area Questions

How the account side of things actually works.

How do I log in?+

Go to oxio.ca, click My Account, enter your email and password. Forgot it? Reset it right from the login page.

I'm new — how do I create my account?+

Your welcome email has an activation link. Set your password there. Haven't signed up yet? Use code for a free first month.

How do I update my payment info?+

Go to Payment or Billing in your client area. Update your card or bank details, change your method, check upcoming due dates.

How do I track my internet usage?+

oxio's plans are unlimited, so there's no data cap to watch. You can still check connection quality and run a speed test right from the Usage section.

How do I reach support from my account?+

Look for Support or Help. Chat, email, or open a ticket — oxio sticks to digital channels for faster, trackable answers.

How does the referral program work?+

Find your personal code under Referral. Share it — every signup earns you both a free month, with no cap on how many.

Already switched, or thinking about it?

Existing customers log in above. New here? Use for a free first month when you sign up.