oxio vs. Carry Telecom
Carry Telecom's headline prices are intro prices: they rise $10 after three months, plus a $2 to $3.50 network maintenance fee per bill. oxio has $0 setup and no term contract.
Published · Updated : Added sourced facts, public reviews and complaint data.
What's actually different
- Carry: intro price for 3 months, then +$10/month
- Carry adds a network maintenance fee after the promo
- oxio: $0 activation, installation and shipping, modem lent
Read the second line of the price
Carry Telecom is a small independent that resells access over Rogers, Bell and Cogeco lines [1]. Its advertised prices are real, but they're intro prices: the current promos list 100 Mbps at $39.99 for the first three months, then $49.99, with the same +$10 step on the 500 Mbps and 1 Gbps tiers [1].
The fine print adds a network maintenance fee of $2.00 to $3.50 per billing cycle after the promo, and shipping for equipment is $14 plus tax if you don't pick it up [1]. None of this is hidden, exactly. It's just not the number in the headline.
Doing the math with oxio
oxio's setup is $0 for activation, installation and shipping, the modem is lent [4], and there's no term contract [5]. When you compare, use Carry's month-four price plus the maintenance fee, not the intro price.
Carry does offer a 7-day full refund window from activation [1], which is worth knowing if you want to try it.
Carry Telecom vs. oxio, sourced
| What | The facts |
|---|---|
| Who owns it | Independent reseller using Rogers, Bell and Cogeco networks. [1] |
| Pricing | Intro prices for 3 months, then +$10/month (e.g. 100 Mbps $39.99 → $49.99). [1] |
| Extra fees | Network maintenance fee of $2.00–$3.50 per billing cycle after the promo; $14 + tax equipment shipping. [1] |
| Complaints (CCTS, Aug. 2024 – Jan. 2025) | 4 accepted complaints. [3] |
| oxio's side | No term contract; $0 activation, installation and shipping; modem lent; available in ON, QC, MB, SK, AB and BC. [4][5][6] |
What customers say publicly
- Trustpilot1.9 / 5(68 reviews) Themes: poor communication, reliability and speed problems, and fees, price increases and difficult cancellations. [2]
Sources
- Carry Telecom: current promotions and terms
- Trustpilot: Carry Telecom reviews
- CCTS accepted complaints, Aug. 1, 2024 – Jan. 31, 2025 (data file)
- oxio Help Centre: activation, shipping and equipment fees
- oxio: Internet plans and FAQ
- oxio: Moving FAQ (provinces served)
Researched by Simon. Last checked: . Facts are checked against the linked sources on the date shown. Prices and policies change, so confirm with the provider before you decide. Opinions are ours.
Frequently Asked Questions About Switching From Carry Telecom
The practical stuff, answered.
oxio sells in Ontario, Quebec, Manitoba, Saskatchewan, Alberta and British Columbia, over Cogeco, Vidéotron or Rogers cable depending on the area. It isn't available in Atlantic Canada. Enter your address on oxio's site to see the plans at your exact address.
Get Your Free Monthoxio lists $0 for activation, installation and shipping, and lends you the modem at no charge. What you may owe Carry Telecom depends on your current agreement, so check its end date and any equipment you need to return.
Get Your Free MonthUsually just a few days from signup to being online. Keep your Carry Telecom service active until oxio is confirmed working, then cancel — that avoids any gap in your internet.
Get Your Free MonthReturn it through Carry Telecom's own process once you've cancelled — oxio ships you its own equipment regardless, so there's no overlap or workaround needed.
Get Your Free MonthReady to leave Carry Telecom behind?
Get your first month free when you sign up with oxio using this referral code.